IT Support Remote and OnsiteWe are "The IT Department" for over 100 businesses across East Anglia, and beyond..
Support AutomationOur Nagios platform monitors, manages and prevents IT problems that may impact productivity.
Fixed First Time
If you need to contact us, we aim to solve all issues first time out. No chasing, ever!
Dedicated TeamEach one of our team members are dedicated to solving your issues no matter how long it takes.
True 0830-1700 HelpFirst Grade support during every working hour.
Security SpecialistsAn imperative… our staff are experts in a number of top security products designed to protect you
Total CommunicationAll channels are open… web portals, two click support, email & phone.
Our GoalWe believe in preventative maintenance and thoroughly monitor our customer’s servers and services to enable us to pre-empt issues and resolve them before they impact on the customer’s business.
To keep costs to a minimum and give best value service to the customer, almost all housekeeping and problem resolution tasks are dealt with remotely.
In addition to a friendly voice on the end of the phone, we also provide an online support centre where customers can log and monitor helpdesk jobs, and access a range of useful material, tips and tricks.
We don’t just keep your business running, we aim to keep it growing and provide you with comprehensive advice and service relating to new hardware, networking and software requirements your business may develop.
Emergency support now? Call 01473 618980If you're in a really big hurry we can provide emergency support from the moment you call us. Many of our long-standing customers started with us this way, and began to use the planning and strategic aspects of our expertise later.
Get a Quote